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  1. Uncommon James
  2. FAQ
  3. Subscription Services

Subscription Services

  • What’s included in a candle subscription?
  • How do I update my candle subscription billing and shipping information?
  • Can I gift a candle subscription?
  • When will I be billed for my candle subscription?
  • Can I get a refund on my candle subscription?
  • Can I pause my candle subscription?
  • My candle arrived broken. What should I do?
  • I received a candle subscription gift — can I change the scent?
  • I canceled my candle subscription. Why am I being charged?
  • Can I use a UJ gift card towards my candle subscription?
  • How much does shipping on candle subscriptions cost?
  • Do you ship candle subscriptions to P.O. Boxes?
  • Can I choose a different scent and swap my candle each month?
  • When does my monthly candle subscription ship?
  • What type of candle subscriptions do you offer?

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