WARRANTY + REPLACEMENTS
RETURNS + EXCHANGES
- Do you have a Holiday Return Policy?
- Can I send a gift receipt?
- What is an Instant Exchange?
- What is Uncommon James' return policy?
- How do I return my order?
- How long do I have to return an item?
- Can I cancel my order after it’s been shipped?
- Can I change my order?
- Can I change my shipping address?
- Can I get a status update on my order?
- Do you offer free shipping?
- Does Uncommon James ship internationally?
- What makes your products clean?
- Are your products safe for all skin types, even sensitive skin?
- Where are Uncommon Beauty Products made?
- Are your products cruelty free?
- Do your products contain SPF?
- Are your beauty products safe for pregnant women?
SALES AND PROMOTIONS
- I canceled my candle subscription. Why am I being charged?
- Can I get a refund on my candle subscription?
- Can I pause my candle subscription?
- My candle arrived broken. What should I do?
- I received a candle subscription gift — can I change the scent?
- Can I gift a candle subscription?